Cancellation Script- Diagnostic Started Working

I'm happy to hear your equipment is keeping you comfortable again.

In the interest of ensuring this is not an intermittent issue, I'd suggest keeping the appointment for now.

This way if you do experience a breakdown again, you're still scheduled if you need us.

When our dispatcher calls to notify you the tech is available, you can let us know if you'd still like a tech to complete an inspection for you.