May I have your address so I can pull up your account information?
Ask for the info do not give it out! eg Ask for name not is this
- I just need to confirm the names of all homeowners,
- If only 1 homeowner on file, ask if there are any other homeowners/spouse/partner that should be added to the account so we can book and review information with them.
- Phone numbers,
- pause
- And your email address.
Thank you